In a sudden and significant move that will impact thousands of individuals and small businesses, India Suspends Postal Service to US for most categories of mail, effective August 25, 2025. The decision has created widespread confusion and concern, as India Post is a vital and affordable link for sending goods, gifts, and merchandise to the United States. This drastic step is not a result of a diplomatic dispute, but rather a direct consequence of a new customs order from the US government that has created logistical chaos for air carriers.
This news is trending heavily as countless people are now scrambling to understand what this suspension means for them. Can you still send a letter? What about a birthday gift for a relative? This article will provide a detailed breakdown of the situation, explain exactly why the India Suspends Postal Service to US policy was implemented, specify which services are banned and which are exempt, and analyze the potential impact on Indian businesses and families.
Why Has This Sudden Ban Been Imposed?

The root cause of this suspension is not in New Delhi, but in Washington D.C. The US government recently issued Executive Order No. 14324, which has completely upended the decades-old system of duty-free imports for small-value items.
Previously, goods and packages valued at up to $800 could enter the US without being subject to any customs duties. This was a massive boon for small e-commerce sellers in India, artisans, and people sending gifts to family and friends. The new Executive Order eliminates this $800 duty-free exemption entirely. This means that virtually every item of merchandise, regardless of its value, will now be subject to US import taxes.
The problem, as reported by the Times of India, is that the air carriers that transport mail for India Post are not ready to handle this new rule. They have informed the Indian government that they are technically and operationally unprepared because the US Customs and Border Protection (CBP) has not yet finalized or provided clear guidelines on how these new duties should be collected and processed. To avoid non-compliance and potential penalties, they have refused to accept the consignments.
What’s Banned vs. What You Can Still Send

This is the most critical information for the public. The suspension is broad, but it is not a total blackout. India Post has specified exactly what is affected.
Services That Are BANNED:
The suspension applies to all postal services that carry goods and merchandise. This includes:
- International Speed Post (EMS): A popular choice for fast delivery of goods.
- International Tracked Packet Service (ITPS): Used by e-commerce sellers for small packages.
- Registered and Unregistered Parcels: Any parcel containing merchandise.
Services That Are EXEMPT (Still Working):
You can still send a limited category of items to the US.
- Letters and Documents: Standard postal services for sending letters, greeting cards, and other paper documents are completely unaffected.
- Gift Items (up to $100): There is a specific exemption for gift items. You can still send gifts to the US as long as their declared value is $100 (approximately ₹8,300) or less.
This distinction is crucial. While a small business owner cannot ship a product to a customer, a family member can still send a birthday present, provided its value is within the specified limit.
The Impact on Small Businesses and Families

The fact that India Suspends Postal Service to US will have a significant and immediate impact, particularly on two groups.
1. Small E-commerce Sellers and Artisans: Thousands of small Indian businesses, artisans, and creators rely on India Post’s affordable services to sell their products to customers in the large US market. Platforms like Etsy, eBay, and even direct Instagram sellers will be hit hard. For them, private couriers like FedEx or DHL are often prohibitively expensive, making their business models unviable. This suspension effectively cuts off a vital revenue stream for them until a solution is found.
2. The Indian Diaspora and Families: Families in India regularly send gifts, homemade snacks, and other items to their relatives and children studying or working in the US. While the $100 gift exemption provides some relief, it limits the scope of what can be sent and adds a layer of complexity to the process.
Conclusion: A Logistical Deadlock
🚨JUST IN🚨
India has temporarily halted postal services to the United States.
They will be temporarily suspended due to changes in US customs rules set to come into effect soon.
Shame.
Now thousands of Americans may never receive their $30 million inheritance checks from… pic.twitter.com/FUeak2iESv
— Breanna Morello (@BreannaMorello) August 23, 2025
The decision that India Suspends Postal Service to US is a clear case of logistical failure stemming from a major US policy change. It is not a diplomatic issue but a practical problem: the systems are not in place to handle the new rules. The temporary nature of the suspension offers a glimmer of hope, but its duration is entirely dependent on how quickly US authorities can provide clear operational guidelines to international air carriers. Until then, a crucial link between the two countries remains severed, leaving small businesses and families anxiously waiting for a resolution.
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Sources:
- The Times of India: India temporarily suspends most postal services to US
- India Post Official Website
- U.S. Customs and Border Protection (CBP) Website
- The Economic Times (for trade impact analysis)